In an era of mass personalisation and technological innovation, organisations increasingly need to make consideration of the way they use consumer data a part of their organisational culture. Since the GDPR's inception back in May 2018, there have been some encouraging findings (as I have discussed before) indicating that consumers are increasingly willing to share their data in exchange for personalised services and improved experiences. In addition, marketers are more confident about their reputation in the eyes of consumers. However, there is still a long way to go to improve consumer trust in marketing and highlight how data can be used as a force for good. Recent Adobe research reveals that over 75 per cent of UK consumers are concerned about how companies use their data.

Upskilling has gained prominence in recent times with working professionals increasingly realising the importance of expanding their abilities and closing the current skill gaps. According to the World Economic Forum, almost half of the existing workforce has to upskill/reskill by 2025 to stay relevant in the changing business realities. There are different methods and ways for upskilling to ensure continuous learning that helps employees expand their skill set to confidently take on new roles and responsibilities across functional domains and operational areas. A learning organisation always defines and deploys the best learning solutions for building capability to stay relevant. The world of workplaces has undergone a massive transformation in the last couple of years.

In an era of mass personalisation and technological innovation, organisations increasingly need to make consideration of the way they use consumer data a part of their organisational culture. Since the GDPR's inception back in May 2018, there have been some encouraging findings (as I have discussed before) indicating that consumers are increasingly willing to share their data in exchange for personalised services and improved experiences. In addition, marketers are more confident about their reputation in the eyes of consumers. However, there is still a long way to go to improve consumer trust in marketing and highlight how data can be used as a force for good. Recent Adobe research reveals that over 75 per cent of UK consumers are concerned about how companies use their data.

Artificial intelligence (AI) helps organizations to make timely and accurate decisions from data in almost every field of study. The volume of data keeps growing. Statista believes that 59 Zettabytes were produced in 2020 and that 74 Zettabytes will be produced in 2021. A Zettabyte is a trillion gigabytes! Artificial Intelligence (AI) deals with the area of developing computing systems which are capable of performing tasks that humans are very good at, for example recognising objects, recognising and making sense of speech, and decision making in a constrained environment.

The volume of data keeps growing. Statista believe that 59 Zettabytes were produced in 2020 and that 74 Zettabytes will be produced in 2021. A Zettabyte is a trillion gigabytes! Artificial Intelligence (AI) deals with the area of developing computing systems which are capable of performing tasks that humans are very good at, for example recognising objects, recognising and making sense of speech, and decision making in a constrained environment. It was founded as a field of academic research at the Dartmouth College in 1956.

The volume of data keeps growing. Statista believe that 59 Zettabytes were produced in 2020 and that 74 Zettabytes will be produced in 2021. A Zettabyte is a trillion gigabytes! Artificial Intelligence (AI) deals with the area of developing computing systems which are capable of performing tasks that humans are very good at, for example recognising objects, recognising and making sense of speech, and decision making in a constrained environment. It was founded as a field of academic research at the Dartmouth College in 1956.

Artificial Intelligence (AI) will nearly double the rate of innovation and employee productivity improvements in the Asia-Pacific by 2021 – at any rate, for those organisations that have actually adopted it. This according to a new study from Microsoft and IDC Asia-Pacific, which surveyed more than 3,000 business leaders workers across 15 regional markets. However, despite clear benefits in adopting the technology, only 41% of organisations in Asia Pacific today have embarked on their AI journeys. For these organisations, the top three business drivers were: better customer engagement (26%), higher competitiveness (19%), and higher margins (18%). Business leaders who are adopting AI face three top challenges: a lack of thought leadership and leadership commitment to invest in AI; a lack of tools and infrastructure to develop actionable insights; and a lack of skills, resources and continuous learning programs.